Return Policy
**Return Policy**
We want you to be completely satisfied with your purchase. If for any reason you are not, you may return your item(s) within 14 days of receiving your order.
**Return Conditions:**
- Items must be unused, in their original packaging, and in the same condition you received them.
- To complete your return, we require a receipt or proof of purchase.
- Please do not send your purchase back to the manufacturer.
**How to Return an Item:**
- Contact our Customer Service Team at Hello@unizxc.com to initiate your return.
- Once your return request is approved, you will receive instructions on how to return your item(s).
- Ship the item(s) to the address provided in the return instructions.
**Refunds:**
- Once we receive your returned item, we will inspect it and notify you of the status of your return.
- If approved, your refund will be processed and a credit will automatically be applied to your original method of payment, within a certain number of days.
**Exchanges:**
If you would like to exchange your item for a different one, please follow the return procedure above and place a new order for the item you wish to receive.
**Non-returnable Items:**
Certain items may not be eligible for return, such as:
- Gift cards
- Downloadable software products
- Some health and personal care items
If you have any questions about our return policy, please contact our Customer Service Team at hello@unizxc.com to initiate your return.
Thank you for shopping with us!