Refund policy

Return and refund policy

You have 14 days after receiving your item to request a return. To start a return, contact us at Hello@unizxc.com.

Please wait for our return instructions before sending anything back. Approved returns should be sent to: UNIZXC Cosmetics/TryckP, Baldersgatan 3, 411 02 Göteborg, Sweden.

Customers are responsible for the cost of return shipping. Please contact us for return instructions before sending an item back.

Please keep your proof of purchase. Contact us if you have questions about whether an item can be returned or how to send it back.

Damaged, defective or incorrect items
Please inspect your order when it arrives and contact us promptly if an item is damaged or defective, or if you receive the wrong item, so we can help resolve the issue.

Exchanges
Contact us at Hello@unizxc.com if you would like to exchange an item.

Refunds
We’ll let you know when we’ve received and assessed your return. If a refund is approved, it will be issued to your original payment method. Your bank or payment provider may need additional time to process it.

Your statutory rights
Nothing in this policy limits any rights you have under applicable consumer law.